Privacy Policy – Pure Kashmir Kesar
Our Commitment to Your Privacy
Welcome to Pure Kashmir Kesar (purekashmirkesar.com). As
purveyors of authentic Kashmir saffron, we understand that trust is as precious
as the golden threads we harvest. This privacy statement outlines our practices
regarding the collection, use, and protection of your personal information when
you visit our website or purchase our premium saffron.
Should you have any concerns about our privacy practices, we
encourage you to reach out to us directly.
Your Agreement to These Terms
When you browse our website, place an order, or engage with
our services, you acknowledge and accept the privacy practices described as
follows. This policy governs only our digital interactions through
purekashmirkesar.com and does not extend to offline transactions or third-party
websites.
What Information We Gather
Information You Provide Directly
When you interact with us, we may collect details such as:
- Personal
identifiers (name, email, phone number)
- Shipping
and billing addresses
- Payment
information (processed securely through our payment partners)
- Communication
preferences
- Product
reviews and feedback
- Any
messages you send through our contact forms or customer service channels
Information Collected Automatically
Our website automatically captures certain technical data to
enhance your browsing experience:
- Device
and browser information
- IP
address and general location data
- Pages
visited and time spent on our site
- Referring
websites and search terms used to find us
- Shopping
behavior and product preferences
How We Use Your Information
Your data helps us deliver exceptional service in several
ways:
Order Fulfillment: Processing purchases, arranging
shipments, and managing your saffron deliveries from our warehouse to your
doorstep.
Customer Support: Responding to inquiries, resolving
issues, and providing guidance on saffron usage and storage.
Website Enhancement: Analyzing user behavior to
improve site functionality, product descriptions, and overall shopping
experience.
Marketing Communications: Sharing updates about new
harvests, seasonal availability, recipes, and exclusive offers (only with your
consent).
Quality Assurance: Monitoring for fraudulent
activities and ensuring authentic product delivery.
Business Analytics: Understanding market trends and
customer preferences to better serve saffron enthusiasts.
Website Activity Tracking
Like most modern websites, we utilize server logs that
automatically record visitor interactions. This technical data includes browser
types, access times, page views, and general geographic regions. This
information remains anonymous and helps us maintain website performance and
security.
Cookie Usage
Our website employs cookies – small data files stored on
your device – to remember your preferences and improve your shopping
experience. These may include:
- Shopping
cart contents
- Language
and currency preferences
- Login
status for registered customers
- Site
personalization based on your interests
You can manage cookie settings through your browser
preferences, though disabling them may limit some website functionality.
Third-Party Services
We partner with trusted service providers for payment
processing, shipping logistics, and website analytics. These partners may use
tracking technologies and have their own privacy policies. We recommend
reviewing their practices, as our policy doesn’t govern their data handling.
Notable third-party services include:
- Payment
processors for secure transactions
- Shipping
companies for order delivery
- Analytics
platforms for website improvement
- Email
service providers for customer communications
Your Privacy Rights
For All Customers
- Access:
Request information about data we hold about you
- Correction:
Update inaccurate or incomplete personal information
- Deletion:
Request removal of your personal data (subject to legal requirements)
- Communication
Preferences: Opt out of marketing emails at any time
Additional Rights (GDPR – European Customers)
European Union residents enjoy enhanced privacy protections:
- Data
Portability: Request your data in a transferable format
- Processing
Limitations: Restrict how we use your information
- Objection
Rights: Oppose certain data processing activities
California Residents (CCPA)
California consumers have specific rights regarding personal
information:
- Transparency
about data collection and usage
- Right
to delete personal information
- Protection
against discriminatory treatment for exercising privacy rights
- Right
to opt out of personal information sales (we don’t sell customer data)
Response Time: We commit to addressing privacy
requests within 30 days.
Protecting Young Visitors
Pure Kashmir Kesar does not intentionally collect
information from children under 13 years of age. Our products and services are
designed for adult consumers. If we become aware that we’ve inadvertently
gathered information from a minor, we will promptly delete such data from our
systems.
Parents who believe their child has provided personal
information to us should contact us immediately.
Data Security Measures
We implement industry-standard security protocols to
safeguard your information:
- Encrypted
data transmission (SSL/TLS)
- Secure
payment processing
- Regular
security audits
- Limited
access to personal information
- Staff
training on privacy protection
While we maintain robust security measures, please remember
that no online system is completely immune to threats.
Policy Updates
This privacy policy may evolve to reflect changes in our
business practices or legal requirements. We will post any modifications on
this page with an updated effective date. Significant changes will be
communicated through email or website notifications.
Contact Information
For privacy-related questions, data requests, or concerns
about our practices:
Email: info@purekashmirkesar.com
General Inquiries: purekashmirkesar@gmail.com
Phone: +91 88842 77750
Mail:
Pure Kashmir Kesar
Pristine Elegance, 6th Cross, Old Mangammanapalya Road
Bengaluru,
Karnataka – 560068
India
We value your trust and are committed to protecting your
privacy while sharing the finest Kashmir saffron with you.